Business Rates Correspondence Address

The Professional Association of Self-Caterers (PASC) has highlighted an important issue affecting holiday property owners: the Valuation Office Agency (VOA) may be sending correspondence to the holiday property itself rather than the owner's home address.

PASC reports that as many as 1 in 5 self-catering properties in England and Wales may not have a valid correspondence address recorded for the owner. This means important letters, forms and requests for information could easily be missed.

Failing to respond to VOA requests could put your property's Business Rates status at risk, potentially resulting in it being moved back to Council Tax.

We encourage all owners to check that their correspondence address is correct and up to date. If you're already receiving VOA letters at the correct address, no further action should be necessary.

If you're unsure, or correspondence is being sent to your holiday property, please contact Cornwall Council's Business Rates team to check or update your details, rather than contacting the VOA directly about the council's address records.

Contact Cornwall Council about Business Rates